If your General Electric washing machine stops operating or malfunctions, the problem could lie in a number of areas or parts of the machine. To determine the best way to repair the machine, you must first troubleshoot. Generally, you can troubleshoot and repair a GE washer on your own.
Check that the washer is plugged into an electrical outlet if it won’t operate at all. Also look for a blown fuse in the circuit box in your house. Replace the fuse if necessary.
Look in the washer to see if the clothes have become unbalanced or if they have jammed and tangled in the drum. Jammed clothes can cause the washer to “walk.” If rearranging the clothes doesn’t stop the washing machine from rattling or moving, check that the washer is sitting level on the floor. Balance the machine with a level if necessary.
Check the drain hose. It should come from the back of the washer and drain into a floor drain or a slop sink. If the drain hose is bent or kinked, straighten it.
Examine the other hoses in the washer if you notice leaks. Look for worn out, leaking or cracked hoses. Tighten the hose clamps with a wrench. Replace hoses that are not in good working condition.
Look at the water inlet screens to see if they are blocked if the washer won’t fill or fills slowly. You’ll find the screens at the end of the supply hose. You may need to remove the screws from the back panel and take it off to reach them. Clean and replace the water inlet screens if necessary.
Examine the timer on the front control panel of the washer. Make sure it is functioning by setting it. If it doesn’t move, call a GE repairman to fix or replace it.